I thank you for the email message about the Taking the Pulse of India's Health. It is highly invigorating to read of this campaign to increase the participation of Indians in matters relating to health. It is good to see the beginning of a health-consumer consciousness, and that there is a national consultation underway to find out what consumers want from their health services, be it public or private. Some months, when myself or members of family have illness, a substantial percentage of my income is spent on health remedies. Some years, this has added up to a considerable amount. However, I have not ever had clear information or choice on either treatment nor options. If the remedies I'm told to buy are real or counterfit, or are even appropriate, I never know. I am not informed about what other resources are available somewhere that may help. When I ask a question I am looked at as if I am a miscreant troublemaker. Even though I pay for most services and treatments, I am not seen as a 'valued client'. "Take it or leave it" is what the health service appears to always say.
This campaign to consult with millions of Indians on what are their health concerns is a stride ahead. If we can begin to see ourselves as consumers, some people will then begin to develop health consumer protection and information groups. As consumers, we can demand better quality goods and services, and have rights to do so.